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Frequently Asked Questions

Shipping

  • We ship worldwide Monday through Friday, within 24 hours of cleared payment.
  • We never charge a handling fee, and always combine shipping!
  • Express mail is available -- email us if you need rush delivery.

Payments

  • We accept PayPal payments to Confirmed Addresses.
  • NY buyers will be charged 8.375% sales tax.
  • We accepts American Express, Discover, MasterCard, Visa, Visa Check Cards

Returns

  • Buyers must contact us within 7 days of item's receipt.
  • All returned items must be unopened, in the original manufacturer's packaging.
  • Buyer is responsible for all associated shipping costs unless we have made an error in the listing or the item is defective.
  • Items valued at over $30 must be returned to the seller with a trackable shipping service. If the order is valued at $50 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. For items below $50, we suggest USPS delivery confirmation service.
  • In the rare event you've received a defective item, please contact us within 7 days and we will promptly issue a replacement.



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FAQ